Shipping Policy

Thank you for visiting HEY! I KNEW THAT!

We work hard to process and ship every order as quickly as possible.

Processing Time

Most orders are processed within 1–3 business days after payment is received. Orders placed on weekends or holidays will be processed on the next business day.

Shipping

Shipping times vary depending on your location and the shipping method selected at checkout. Once your order has shipped, you'll receive a confirmation email with tracking information (when available).

Domestic Shipping

We currently ship throughout the United States.

International Shipping

International shipping may be available on select items. Customers are responsible for any customs duties, taxes, or import fees required by their country.

Multiple Items

Items may occasionally ship separately to ensure the fastest possible delivery.

Delivery Delays

While we strive to meet estimated delivery times, shipping carriers may occasionally experience delays beyond our control.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses.

Damaged or Lost Packages

If your order arrives damaged or appears to have been lost in transit, please contact us as soon as possible so we can help resolve the issue.

Questions?

If you have any questions about your order or shipping, please contact us through our Contact page. We're always happy to help!

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Thank you for supporting HEY! I KNEW THAT! Every purchase helps us continue creating books, educational activities, and fun new ways to inspire children to read, learn, remember, and discover.